While the promise of straightforward plans and green energy is appealing, my experience with Energy Texas has been disappointing. Customer service was anything but award-winning, and billing issues took far too long to resolve. I expected better from a Texas provider.
Energy Texas promotes itself as a top choice, but their plans are confusing and customer service fell short of expectations. Overall, a lack of transparency and high bills left me disappointed.
Despite the claims of competitive pricing, my experience with Energy Texas has been disappointing. Poor customer service and unclear energy plans left me frustrated and questioning my choice.