Maré Nuri
My experience with Zipcar was pretty disappointing. Booking a car seemed simple enough, but I ran into several unexpected fees that made it feel far less affordable than I’d expected. Car availability was also hit or miss, and I often ended up with a vehicle that wasn’t my first choice. When I contacted customer service about issues with my reservations, they weren’t much help. In the end, Zipcar’s promised convenience didn’t live up to expectations, and I was left frustrated instead of satisfied.