M&T Bank

I had high hopes for M&T Bank, especially given their claims of customer satisfaction, but I was sorely disappointed. The mobile app, which they tout as the best among regional banks, is frustratingly slow and often crashes. Additionally, the customer service was unhelpful when I encountered issues with my account. While they promote their community involvement, it feels more like a marketing gimmick than genuine support. Overall, M&T Bank didn’t live up to its promises and left me feeling frustrated.

M&T Bank’s claims of customer satisfaction with its mobile app seem overstated. The app is often glitchy, making simple transactions frustrating. Additionally, their so-called commitment to community investment doesn't feel genuine, as many services are buried under complex terms.